Privacy Policy

License Agreement

Acceptance of the terms is required during software installation. By carrying out the installation, you accept the terms set out in this policy and in the applicable license conditions.

Personal Data Collected

While providing our services, we may collect personal data in the following categories:

• Identity information (name, username, IP address)
• Contact information (address, phone, email)
• Financial information (account/card details)
• Commercial information (purchase records)
• Internet activity data
• Audio and visual information

Data Collection Method

Your personal data is collected via forms you complete on the website and user panel, membership and order records, communication channels such as email and phone, and records that are generated automatically during the use of the services (logs, cookies).

Purposes of Data Processing

The data collected is processed for the purposes of providing services, improving those services, ensuring security and fulfilling legal obligations.

Third-Party Sharing

Your data may be shared with third parties within the scope of marketing, analytics providers, payment processors and information technology infrastructure services.

Retention Period

Personal data is retained taking into account the processing purposes and legal requirements; once the retention period expires, it is deleted or anonymized.

Complaints and Requests

You may send general complaints about our privacy practices to info@cycastle.com. Requests concerning your personal data under Law No. 6698 (KVKK) are concluded within 30 days at the latest, following the procedure set out in the Data Protection Notice.

Children's Policy

Our services do not target users under the age of 18; data is not knowingly collected from this group.

Cookies

Our site uses session and persistent cookies; cookies used for essential functionality, analytics and advertising purposes can be disabled from your browser settings.

User Rights and Obligations

The software is installed on a single server. Reproduction, distribution or modification without written consent is prohibited.

Warranty Terms

We are not responsible for issues arising from operating system failures, viruses and user errors. Our financial liability is limited to the license fee.